This website is operated by Antonio Consulting Services an associate company of Teacher Coles English Corner, LLC – TCEC. Throughout the website, the terms “we”, “us” and “our” refer to Antonio Consulting Services - ACS. ACS offers this website and services (“Services”) available from this website to you, the user, conditioned upon your acceptance of all terms of service (“Terms of Service”) stated here. 

*Terms of Service & User Agreement are interchangeable in usage on this site**
 

By visiting our website and using our free or paid services, you engage in our Services and agree to be bound by the following Terms of Service, including those additional terms of service and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including without limitation users who are browsers, registrants, and/or customers.

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Please read these Terms of Service carefully. By accessing, and then using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the Terms of Service, then you may not continue to use our Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

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Any updates to the shopping cart/payment gateway shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

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Our payment gateway is powered by Stripe and PayPal. Stripe and PayPal are all-in-one monetization platforms that provide various online payment options, including credit and debit cards, bank transfers, direct debit payments, eWallets, prepaid cards, WeChat Pay, and mobile payments when available.

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SECTION 1 – SHOPPING CART/PAYMENT GATEWAY TERMS:

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

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You may not use our Services for any illegal or unauthorized purpose or to violate any laws in your jurisdiction (including but not limited to copyright laws).

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You must not transmit any worms or viruses or any code of a destructive nature.

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A breach or violation of any of the Terms of Service will result in an immediate termination of the Services.

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SECTION 2 – GENERAL CONDITIONS:

We reserve the right to refuse the Services to anyone for any reason at any time.

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You understand that your content (not including payment information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Payment information (such as credit cards) is always encrypted during transfers over networks.

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You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services or any contact on the website through which the Services are provided, without express written permission by us.

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The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.

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SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION:

We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

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This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

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SECTION 4 – MODIFICATIONS TO THE SERVICES AND PRICES:

Prices for our Services are subject to change without notice. ​We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. ​We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Services.

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SECTION 5 – SERVICES (if applicable):

Certain Services may be available exclusively online through the website. These Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

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We reserve the right, but are not obligated, to limit the sales of our Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Services that we offer. All descriptions and/or pricing of Services are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any Services at any time. Any offer for any Services made on this website is void where prohibited.

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We do not warrant that the quality of any Services or information purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.

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SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION:

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment information (such as credit cards), and/or orders that use the same billing address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

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You agree to provide current, complete, and accurate billing and account information for all orders made through our shopping cart/payment gateway.

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For more details, please review our Refund Policy.

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SECTION 7 – OPTIONAL TOOLS:

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

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You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

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Any use by you of optional tools offered through the website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

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We may also, in the future, offer new services through the website. Such new services shall also be subject to these Terms of Service.

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SECTION 8 – THIRD-PARTY LINKS:

Certain content and services available via our Services may include materials from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

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We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

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SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS:

If, at our request, you send certain specific submissions (for example 5-star evaluations) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

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We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion which is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

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You agree that your comments will not violate any rights of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

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SECTION 10 –Zoom/Voov Lessons & Recordings:

Online Meeting Platforms:

1. ACS uses Zoom Meetings as the main online teaching platform with Skype Meeting as the second option when Zoom Meetings is not available or not working.

2. By booking a lesson and joining the online meeting platform, via the provided link, you have agreed to not only use the above-mentioned platforms but also agree to have the class recorded by ACS for the benefit of the client, as they'll get to view the recorded meeting at their own leisure.

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Online Meeting Requirements:

​By joining the online meeting via the provided link you have agreed to the following ACS Rules of

Conduct while participating in the online lesson.

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1. All lessons are recorded by the ACS Consultant. 

2. Recordings will include images/video and audio.

3. All participants will turn on their cameras and leave them on at all times during the lesson.

4. All participants will treat each other with respect and kindness.

5. Absolutely NO PROFANITY, NUDITY, PORNOGRAPHIC, or ILLEGAL/INAPPROPRIATE SOLICITATIONS/PICTURES/AUDIO will be displayed or used at any time during the meeting.

   1. **This will also include all attendees wearing proper attire in the meeting at all times. Male and female attendees should arrive fully dressed in proper attire for their meeting. ​

   2. ***Remember all meetings are recorded. Please be aware that anyone crossing into the view of the attendee's camera will also need to be properly dressed as well.

6. ACS Consultants may disconnect or close a meeting at any time, without notice, if they feel threatened, or if there are any violations mentioned in #5 above. No refunds or credits will be given if the Consutant leaves the meeting for these reasons.

7. All participants will conduct themselves with politeness and good manners. If, at any time any participant is unkind, impolite, offensive, or does not use good manners the ACS Consultant will give a warning to the participant/s notifying them of the infraction and offering a correction. If the misconduct continues after the 2nd warning the ACS Consultant can end the meeting and there will be no refund or credit issued.

 

RECORDING NOTICE:

"All online meetings with ACS enable an attendee to participate through a personal device's microphone and/or camera. An attendee may elect not to participate through the use of a microphone and/or camera, but the attendee also understands that it is at the ACS Consultant's discretion to end the meeting without refund or credit if an attendee opts to do so. The election of an attendee to use a microphone and/or camera constitutes a release and waiver of rights in the capture of the attendee's image, likeness, and/or voice for the exclusive use by Antonio Consulting Servies & Teacher Coles English Corner, LLC with no limitations, exclusions, or expirations."

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Attendees, clients, parents, or guardians may opt-out of the agreement to use the attendees' image and/or likeness for exclusive use by Antonio Consulting Sevices & Teacher Coles English Corner, LLC by providing written notice to our support email address: AntonioConsultingServices.com Subject Line: Zoom Meeting Opt Out.

 

Once written notice to opt-out of the agreement to use the attendee's image and/or likeness has been received by Antonio Consulting Services all future usage will not include the attendee's image and/or likeness as stipulated by the opt-out request. ACS will continue to maintain the exclusive rights to the usage of the meeting video recording with the attendee's voice present but without the attendee's image and/or likeness visible to the public.

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SECTION 11 – FREE STRATEGY SESSIONS:

Antonio Consuting Services - ACS offers free Assessment Strategy Sessions during various promotional offerings. This Service is only offered free if you arrive at your scheduled session on time, as scheduled by you, in our online booking calendar.

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If you do not arrive at your scheduled time for your Free Strategy Session you agree that you will pay for one Full Hour at the current hourly consultation price of $100.

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**All Free Strategy Sessions are offered at 1 (one) free session per person. You are welcome to schedule more than one Strategy Session but only the 1st Strategy Session will be allowed to qualify for the Free Promotion.

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SECTION 12 – Bookings, Cancellations, Permanent Schedule, & HW Submission Policies

Cancellations Policy:

1. Meetings can be canceled up to 48hrs before a session begins. 

2. Late, non-billed cancellations are approved at the consultant's discretion.

 

Booking Policy:

1. All bookings can be made up to 30 days in advance. 

2. Classes can be booked up to 48hrs before a meeting begins.

3. Late bookings are accepted at the consultant's discretion.
    

Permanent Bookings Policy:

1. Permanent bookings are arranged with each consultant individually.

2. All permanent bookings are personally scheduled by the constultant for your convenience.

3. Clients who continually cancel or move permanent bookings can be removed from the consultant's permanent schedule at the consultant's discretion.

4. Permanent bookings can be canceled according to our regular cancellation policy with the understanding that you must also notify your consultant personally of the cancellation as well.

 

Workbook Submission Policy:

1. Submission Deadline:

   • All workbook assignments must be submitted to the ACS Finished HW folder no later than 24hrs preceding the scheduled meeting.

   • Any assignment submitted after the submission deadline is not obligatory for consideration/advice/updating by the ACS Consultant. While the consultant retains the discretion to correct late-submitted assignments, it is not mandated by ACS.

2. Submission Format:

   • PDF file format only

     • Incorrect file format will not be accepted ​

   • One (1) file submission per assignment only​

     • Multiple submissions per assignment will not be accepted

   • Exceptions: If the ACS Consultant requests multiple submissions in other file formats (eg. mp3/mp4)​

 

It is important to bear in mind that our consultants manage multiple clients, allocating time not only for meeting preparations but also for assignment advice. Submission of late assignments introduces delays and additional workload for the consultant.

 

We appreciate your understanding and cooperation in adhering to the workbook assignment submission policy, as it ensures a streamlined and efficient learning experience for both clients and consultants at Antonio Consulting Services. Thank you for your commitment to your Branding Breakthrough journey.​

 

SECTION 13 – Group Package & Corporate Course Policies

Group: Packages/Courses

1. Class Continuation and Course Count:

   • Unless all participants cancel, the meeting will continue and will be counted towards the course count. The purpose of group packages/courses is to ensure a cohesive learning experience for all participants. In the event that some participants choose to cancel, the class will proceed as scheduled to maintain the integrity of the group dynamic.

2. Video Copy of Missed Classes:

   • We understand that unforeseen circumstances may arise, preventing participants from attending certain meetings. To ensure that clients stay up to date, a video copy of missed meetings will be provided. This allows participants to review the material covered and minimize any knowledge gaps.

3. No Refunds on Missed Meetings:

   • Please note that there will be no refunds for missed meetings. As group packages/courses are designed to provide a comprehensive learning experience for all participants, the course fee covers the entire program. While we understand that individual circumstances may arise, the group setting and structure of the meetings make it difficult to offer refunds for missed sessions.

 

By participating in our group packages/courses, you agree to the terms mentioned above and acknowledge that the meetings will continue unless all participants cancel. Additionally, you understand that missed meetings will be provided as video copies and that no refunds will be given for missed sessions.

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SECTION 14 – Package/Subscription Session Accounting:

It is the responsibility of the client to track the number of sessions attended and to maintain an accurate record by periodically checking their Google Calendar. It is also recommended to check your Google Calendar or Zoom Meeting App at least once a month to check your previously attended meetings for accuracy.

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Conditions for Meeting Count Errors:

1. Check your Google Calendar/Zoom Meeting App at least once a month for meetings attended

2. Any errors in meeting count must be brought to your consultant before your package expires 

3. Screenshots of errors must be in English

4. Any errors from Expired Packages or errors over 1-year-old (whichever comes later) will not be researched or corrected by the ACS Support Team

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SECTION 15 – Specialized and Personalized Consultations:

At Antonio Consulting Services, we are committed to providing a personalized and enriching learning experience for our clients. To ensure transparency and clarity, we have established the following policies regarding specialized and personalized lessons:

1. Personalized Lessons:

   • Definition: Personalized lessons refer to the customization of our standard lesson plans and materials to align with the individual goals, preferences, and learning styles of each student.

   • Included in Packages: Personalized lessons are included in all our language learning packages. This customization is based on the standardized materials provided by Antonio Consulting Services.

2. Specialized Lessons:

   • Definition: Specialized lessons involve the creation of unique and tailored lesson plans that go beyond the scope of our standard offerings. These lessons are crafted to meet specific requests, topics, or learning objectives unique to an individual client.

   • Quoted Price Plan: Specialized lessons, requiring the creation of distinct materials and a significant investment of time and expertise, are subject to a separately quoted price plan. This compensates our consultants for their dedication, effort, and specialized skill set involved in crafting these lessons.

3. Expectations:

   • Standard Lessons: Our standard consultation packages include personalized lessons utilizing available standardized materials or materials specifically designed by ACS. These lessons are designed to address the overarching branding goals of our clients.

   • Communication: Clear and open communication is essential for ensuring that our consultants have a comprehensive understanding of each client's goals. This facilitates the effective personalization of lessons within the framework of our standard offerings.

   • Quoted Price Plan: If a client requests specialized lessons, a separate quotation will be provided to cover the additional time and expertise required for crafting unique materials.

4. Transition Between Consultants:

   • Individual Approaches: Each consultant at Antonio Consulting Services brings their own teaching methodology, experience, and expertise to the consultation. When transitioning between consultants, clients may experience variations in teaching styles and approaches.

   • Personalization Continuity: While our commitment to personalization remains consistent, the personalization approach may differ based on the individual consultant's methodology.

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By engaging with Antonio Consulting Services and utilizing our services, you acknowledge and agree to the terms outlined in this section regarding specialized and personalized lessons. We appreciate your understanding and cooperation in maintaining a positive and harmonious learning environment for both clients and consultants.

 

SECTION 16 - AI and Performace Enhancing Software Usage:

At Antonio Consulting Services (ACS), we recognize the value of modern technology in enhancing the learning experience. We encourage the ethical and proper use of AI and Performance Enhancing Software to augment the learning process, providing additional support and opportunities for improvement. However, it is crucial that such tools do not replace or hinder the development of essential development skills needed for success.

 

By engaging with ACS and utilizing AI or Performance Enhancing Software, users acknowledge and agree to the following guidelines and acceptable conduct:

1. Purposeful Usage:

   • AI and Performance Enhancing Software should be used purposefully to enhance the learning experience, not as a substitute for active engagement and participation.

2. Original Work Submission:

   • Users opting to use AI or performance enhancing software for workbook assignments must also present their original work to the consultant, showcasing all mistakes before applying any corrections.

3. English-Only Questions:

   • When utilizing AI or autocorrection software, any questions related to the corrected work should be presented in English. This ensures effective communication and understanding.

4. Corrected Work Submission:

   • Users are required to submit both the original and corrected versions of their work to the consultant. This enables the consultant to assess the learning process and provide targeted feedback.

5. Seeking Clarification:

   • If there are aspects of the corrections that users do not understand, questions should be framed to allow the consultant to provide prepared answers during a meeting. This facilitates a deeper understanding of the software and provide constructive feedback and suggestions

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These guidelines are in place to ensure that AI and Performance Enhancing Software contribute positively to the Branding Breakthrough journey at ACS. Users are encouraged to view these tools as valuable aids rather than hindrances, promoting growth, understanding, and skill development.

 

Your cooperation in adhering to these guidelines is appreciated and ensures that the use of AI and other Performance Enhancing Software becomes a valuable tool in your branding experience.

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SECTION 17 – PERSONAL INFORMATION:

Your submission of personal information through the shopping cart/payment gateway is governed by our Privacy Policy. To view our Privacy Policy, see below.

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SECTION 18 – ERRORS, INACCURACIES, AND OMISSIONS:

Occasionally there may be information on our website or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to service descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

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We undertake no obligation to update, amend, or clarify information in the Services or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Services or on any related website should be taken to indicate that all information in the Services or on any related website has been modified or updated.

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SECTION 19 – PROHIBITED USES:

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.

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SECTION 20 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY:

We do not guarantee, represent, or warrant that your use of the Services will be uninterrupted, timely, secure, or error-free. ​We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable. ​You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice to you.

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You expressly agree that your use of, or inability to use, the Services is at your sole risk. The service delivered to you through the Services are (except as expressly stated by us) provided ‘as is’ and ‘as available for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

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In no case shall Antonio Consulting Services - ACS, Teacher Coles English Corner, LLC – TCEC, our directors, officers, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services, or for any other claim related in any way to your use of the Services, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content posted, transmitted, or otherwise made available via the Services, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

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SECTION 21 – INDEMNIFICATION:

You agree to indemnify, defend, and hold harmless Antonio Consulting Services - ACS & Teacher Coles English Corner, LLC – TCEC, our directors, officers, affiliates, agents, contractors, interns, suppliers, service providers, or licensors, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

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SECTION 22 – SEVERABILITY:

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

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SECTION 23 – TERMINATION:

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

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These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.

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If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for any amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

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SECTION 24 – ENTIRE AGREEMENT:

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

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These Terms of Service and any policies or operating rules posted by us on this website or with respect to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

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Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

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SECTION 25 – GOVERNING LAW:

These Terms of Service and any separate agreements whereby we provide you the Services shall be governed by and construed in accordance with the laws of Wyoming State, USA.

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SECTION 26 – CHANGES TO TERMS OF SERVICE:

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

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SECTION 27 – CONTACT INFORMATION:

Questions about the Terms of Service should be sent to us at AntonioConsultingServices@gmail.com.